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Thread: Visa 4 UK
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29th March 2014 #1
Visa 4 UK
Visa 4 UK is being difficult again.
My account has been locked and an unlock code has been sent to my registered e-mail address. I have been waiting for 3 hours now and I haven't received any e-mail from it. Any contacts for that website?
I was just about to print my application. :(
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29th March 2014 #2
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29th March 2014 #3
They have a system error. You need to contact them and ask how you can submit your application with the error you are currently getting.
-=rayna.keith=-
...When you realize you want to spend the rest of your life with somebody, you want the rest of your life to start as soon as possible...
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30th March 2014 #4
Oh noes Rayna. :( I will be submitting my application on 2nd of April. Haay. I hope it will be okay on Monday.
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30th March 2014 #5
- Join Date
- Aug 2010
- Location
- Marikina City
- Posts
- 26,785
- Rep Power
- 150
I just logged into my account without any problems.......time to try again Jen
Just be sure you used the correct login details
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30th March 2014 #6
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30th March 2014 #7
- Join Date
- Aug 2010
- Location
- Marikina City
- Posts
- 26,785
- Rep Power
- 150
Oh dear....
Have you tried clicking on the 'Log In' button and then selecting the 'Forgotten your password' link?
That may trigger another email with a link to unlock your account.
Have you checked that your e-mail client hasn't blocked the 'unlock e-mail' or put it in junk/spam folder.
Try a 'clean' log-in here:-
https://www.visa4uk.fco.gov.uk/Account/login
and hit the forgotten password link.
Sorry if you've done all this before
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30th March 2014 #8
I tried logging in, I got the error message again from the above picture. I have click forgot password again and again...
But since Friday that I clicked that for the first time again, I haven't received any e-mail. Also there's no messages on my spam.
I am not sure if this is stupidity but I am thinking that even if it's online there are people who are working of resetting password but since it weekend no one could reset it lol. I can't print my application form huhu
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30th March 2014 #9
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30th March 2014 #10
- Join Date
- Aug 2010
- Location
- Marikina City
- Posts
- 26,785
- Rep Power
- 150
Sorry Jen if this sounds crazy but just trying to help...
Did you use the same e-mail always with vis4UK ?
Has your internet provider blocked any e-mails ?
Are you able to completely set up and register a new account. Note that you'll need to use a different e-mail address to do that? Just an idea to minimise delays.
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30th March 2014 #11
Hi terpe,
I didn't register for a new account as I have already paid with my application, just need to print the form out. I've been using the same email since then, I meant since I applied for my marriage visitor visa before. I have tried using my phone, my computer, a computer shop's computer, and a computer from work. :(
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30th March 2014 #12
- Join Date
- Aug 2010
- Location
- Marikina City
- Posts
- 26,785
- Rep Power
- 150
I wish I could help you out Jen........other than waiting until tomorrow.
I guess you already sent an e-mail asking for technical help ?
If not here's the address:-
UKBAIG.ServiceIntegration@fco.gsi.gov.uk
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30th March 2014 #13
I have already sent an email, no worries terpe. I'm just really crossing my fingers that they can send an unlock code tomorrow or Tuesday, or else, :(((( is there any way that my boyfriend can talk to any one behind that website via phone?
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30th March 2014 #14
- Join Date
- Aug 2010
- Location
- Marikina City
- Posts
- 26,785
- Rep Power
- 150
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30th March 2014 #15
- Join Date
- Aug 2010
- Location
- Marikina City
- Posts
- 26,785
- Rep Power
- 150
The Director General of UKVI is Sarah Rapson
Her e-mail is sarah.rapson@homeoffice.gsi.gov.uk
Her telephone number is 020 7035 1678
Get in touch and demand an urgent response.
She may not know how to resolve, but she must know the person who does know.
Find that person .........post contact details here Hehehe
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30th March 2014 #16
I just sent her an email and will also give the number to my fiancé in case something might get worse as expected lol thank you so much terpe
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30th March 2014 #17
- Join Date
- Aug 2010
- Location
- Marikina City
- Posts
- 26,785
- Rep Power
- 150
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30th March 2014 #18
Will definitely do terpe, thank you so much again
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31st March 2014 #19
UPDATE:
I just called VFS Philippines and told the agent about my situation, she said the only option is to create a new account, pay again and request for refund of my previous payment. Tell me I am a bad person but I can't help but to vent out every thing. I told her that ITS A NO NO NO WAY!! Because it is not our fault, it's their system error, I cried whilst telling them how their silly website error affects people. I even told her that every thing has been organised and I WOULD NOT ACCEPT THAT IN JUST ONE UNLOCK CODE, ALL THE PLANS AND DOCUMENTS WILL BE CHANGED!! I told her that they should need to make their system better because it has big impacts to the people. This is not just a simple application.
I am aware that VFS has nothing to do with VISA4UK website but their system is also not good, I even told her the recorded welcome spill of their trunk line is too long that will already cost us 100 plus pesos as it is 32 PHP per minute!
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31st March 2014 #20
Hi sir terpe, my boyfriend called Sarah and it goes straight to mailbox :( any other option?
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31st March 2014 #21
- Join Date
- Aug 2010
- Location
- Marikina City
- Posts
- 26,785
- Rep Power
- 150
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31st March 2014 #22
Sir terpe, I have printed my application form right after I submitted and paid it, but the thing is I used it as scratch where I put mini checked on the side cause of I was checking my answers. Do you think I can submit it? I talked to vfs and they said it's fine if I cannot give them the print out of my appointment because they already have the master list. I'm just worried with the application form
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31st March 2014 #23
- Join Date
- Aug 2008
- Location
- Berkshire
- Posts
- 18,267
- Rep Power
- 0
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31st March 2014 #24
And also these are just pages 3-8 but the part1 and the logo of the ukvi and personal details are in page 3
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31st March 2014 #25
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31st March 2014 #26
I don't think you can submit it if you put some markings on it.
-=rayna.keith=-
...When you realize you want to spend the rest of your life with somebody, you want the rest of your life to start as soon as possible...
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31st March 2014 #27
Have you tried sending a letter to this address:?
feedback.ukph@vfshelpline.com
My fiance sent an email to them for my daughter's appointment sched and he got a positive response the very next day. Whereas, me and my daughter were waiting for their feedback on our emails for more than two weeks
maybe, your fiance could ask their help with regards to your situation.
All the best jen!
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31st March 2014 #28
- Join Date
- Aug 2010
- Location
- Marikina City
- Posts
- 26,785
- Rep Power
- 150
I don't know Jen.
My mantra is "minimise risks"........so personally I'd want UKVI to say it OK to submit.
I can't see it would make any difference.......but UKVI are not known for compassion or understanding.
UKVI should already have gotten back to you by now IMO
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31st March 2014 #29
I've emailed Sarah Rapson, my boyfriend left a voicemail as well, I've also been calling the customer service of immigration, but they're queuing, I've also sent email to apply online e-support. I've emailed to what Ms rani suggested and got reply but she told me to email apply online e-support. I hope I can get a reply before Wednesday. I'm also scared and want to know what happened to my registration of email address if I am not receiving any email.
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31st March 2014 #30
I just need my application form. Huhu
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