Quote Originally Posted by Terpe View Post
I wish good luck in securing a refund.
I have some doubts though as the VFS website clearly gives an option for a no-charge visa fee for EU Spouse on their website.
I can only wonder how many people (Non EU family traveling with their British family) are given incorrect instructions at VFS! If anything they should ask applicants if their UK family (spouse) is going to join them, as it must be a quite frequent type of Schengen application from the UK.

If indeed this is failure on the part of VFS and/or Spanish embassy and depending on how it plays out (how do the Spanish reapond) this type of issue can be adressed to the EU representative in the UK. They have regular meetings with memberstates including on Schengen visas. I did the same in Thailand, the EU representaive there put it on the agenda and within a few weeks all embassies gave correct EU/EEA instructions for the fast, free, minimal documentation visa procedure.