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  1. #1
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    Unable to connect to AntiVirus sites

    A couple of wweks ago my wifes avg free on her netbook stopping connecting to update - I suspect there is some malware/trojan present because it will not connect to any antivirus websites eg avast, avg etc

    Anyy suggestions for ridding the machine of this much appreciated ?


  2. #2
    Moderator Steve.r's Avatar
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    Very strange, I just loaded avg onto my friend's netbook this morning, I will tell him to watch it. I use avg on my laptop and a few others of us do here also, I have not experienced that yet, but will keep my eyes open. Thanks for the heads-up
    If you want your dreams to come true ...... first you have to wake up


  3. #3
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    I've got AVG on 2 other machines for up to the last 6 or 7 years - no probs. It's peculiar to this netbook - I suspect some dodgy pop ups might have been played with after going onto the Phil online TV sites


  4. #4
    Moderator Steve.r's Avatar
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    I am sure someone more technical can wade in here, my mate said the same happened to a friend of his just the same. He suggested disconnecting from the net and re-starting in safe mode, then run a scan. Once that is done, reconnect and see if it will connect to updates again. Might help
    If you want your dreams to come true ...... first you have to wake up


  5. #5
    Respected Member bornatbirth's Avatar
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    i had the same problem, it that it wouldnt connect to get the updates

    i just reinstalled it
    i have learnt to do what my wife says!


  6. #6
    Admin's Assistant ^_^ raynaputi's Avatar
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    same thing happened to my desktop before..it was not connecting to avg updates..just like bab, i just reinstalled it..


  7. #7
    Moderator joebloggs's Avatar
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    http://www.filipinouk.com/forum/image.php?type=sigpic&userid=870&dateline=1270312908


  8. #8
    Respected Member keithAngel's Avatar
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    Dark places overload perhaps
    Absit invidia

    DISCLAIMER: The information hereinabove may or may not be entirely accurate, relevant, forthright, verifiable, or coherent. KeithAngel, who shall herein be refered to as the 'Shining Beacon of Light', reserves the right to neither confirm, deny, justify, explain, or otherwise acknowledge any inquiry in regards to the validity, genuinity, construction, intent, and/or motive of any statements, gestures, and/or actions whether real, imagined, or transdimensional in origin. Further, the 'Shining Beacon of Light' shall be absolved of any and all legal, moral, and financial responsibilities for damages to life, limb, character, reputation, property, and/or business resulting from the usage, assimilation, incorporation, replication, and/or distribution of said statements whether partial, complete, misquoted, or imagined. This disclaimer remains in effect despite any discrepancies or claims as to its legibility, comprehension, interpretation, subliminal suggestiveness, political affiliation, legality, visibility, and/or physical presence


  9. #9
    Moderator Steve.r's Avatar
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    Quote Originally Posted by keithAngel View Post
    Dark places overload perhaps
    If you want your dreams to come true ...... first you have to wake up


  10. #10
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    Thanks all. I can't go into safe mode and scan cos when it refused to update I uninstalled with the idea of re-installing but as I say machine will not connect to any AV site hence cannot reinstall or get Avast etc


  11. #11
    Administrator KeithD's Avatar
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    Go to Google Pack and install Spyware Doctor with AV
    Keith Driscoll - Administrator
    Managing Director, Win2Win Limited


  12. #12
    Moderator Steve.r's Avatar
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    Ded, you can download anything to a memory stick (one a good laptop) and install it on your duff one, should work. CC Cleaner is a good programe to clear stuff out too.
    If you want your dreams to come true ...... first you have to wake up


  13. #13
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    Quote Originally Posted by Steve.r View Post
    Ded, you can download anything to a memory stick (one a good laptop) and install it on your duff one, should work. CC Cleaner is a good programe to clear stuff out too.
    Thanks I was wondering that I'll give it a go tonight

    Quote Originally Posted by Win2Win View Post
    Go to Google Pack and install Spyware Doctor with AV
    Cheers - Might try that if Steve's way fails


  14. #14
    Respected Member imagine's Avatar
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    sounds to me like a worm,some do stop you getting anti virus ,,, try this free version its very good,,,i have cleared worms in similer situation to yours,
    http://www.emsisoft.com/en/compare.aspx
    you run this manualy once downladed and updated,the free version,
    also try
    http://onecare.live.com/site/en-gb/d....htm?s_cid=sah,
    this doesnt stay on your computer but you download the tools to run it, its good ,
    another one is
    http://onecare.live.com/site/en-gb/d....htm?s_cid=sah also this doesnt stay on your computer after you use it, all these are safe to use, i highly recomend them,
    if get success, try avast instead, then try get into safe mode to scan again with emisoft, some worms hide and multyply ,if thats happenning you will only get its clones in safe mode, good luck
    all these are free to use


  15. #15
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    Is it worth doing a complete re-format and starting again with a nice clean hard drive? It's a good way of getting rid of any clutter that slows the machine down. Cleaning programmes are fine, but they never get rid of everything.


  16. #16
    Administrator KeithD's Avatar
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    Quote Originally Posted by Englishman2010 View Post
    Is it worth doing a complete re-format and starting again with a nice clean hard drive? It's a good way of getting rid of any clutter that slows the machine down. Cleaning programmes are fine, but they never get rid of everything.
    Rarely ever a need to do that Always a way of fixing it.
    Keith Driscoll - Administrator
    Managing Director, Win2Win Limited


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