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Thread: PNB registration so slow!
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15th June 2010 #1
PNB registration so slow!
I sent my registration form a week ago 1st class recorded mail and until now I am not reigstered yet to their system...I was getting worried that my mail went missing!So after calling PNB London today 10 times!!! I managed to talk to someone who will deal with my registration. The previous called it was like a PING PONG, they keep giving numbers of other departments and passing me... So where is this called Customer service!?? Oh I forgot, I am back to slow service.. Sorry my fellow Filipinos I am just being honest here.. I don't mean to offend anyone..
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15th June 2010 #2
I never had any problem with them, they are always so quick to help me when i call them.. been using them for a very long time now
God grant me the serenity to accept the things i cannot change, the courage to change the things i can and the wisdom to hide the bodies of those people i had to kill because they pissed me off.
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15th June 2010 #3
whats your rush, i told you it took 3 weeks for me, it will get done but at philipino time , surely you must be use to bad service?
when i phoned them once, i got put through to somebody else who put the phone down on mei have learnt to do what my wife says!
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15th June 2010 #4
I am in rush because my family needs money . Well I've got some good news today, PNB called my mobile phone and informed me that they pull my documents & registration form from the long queue of registration..and very apologetic for what happen. I guess I happened to spoke to high position person today so they did it quickly!
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15th June 2010 #5
I am pleased for you Mel, I am sure you feel relieved now. Phew!!
Steve
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15th June 2010 #6
I have allways had a good service with pnb europe my documents were sent back the next day, I phone them when i deposit monies and it is in my wifes account within the hour... only problem is they have trouble understanding me... guess its the accent..too slang with a slight tinge of farmer
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16th June 2010 #7
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16th June 2010 #8
ooops sorry, see hunnie your wrong when you say to me "you are allways right"
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19th June 2010 #9
- Join Date
- Jun 2009
- Posts
- 126
- Rep Power
- 57
I have been on with it 3 weeks or so
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19th June 2010 #10
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20th June 2010 #11
Yeah I got a text message a while back to say I had signed up and now seem t be bombarded with updates some not always right
PNB from what i have seen in the Notting hill Branch (which has not moved round the corner since may) mainly deals with OFW's who are rarely in a hurry and its a bit of a social visit..
Also back in April and possibly now they were running a promotion where those who recomended people got a free remittance so possibly they are oversubscribed at the moment?
I have also noticed they seem to have a high turnover of staff well they always seem to be training people when I go..Oh lord why did you make so many clothes and shoe shops
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