joebloggs
6th April 2014, 09:50
no surprises here :wink:
NEW DELHI: Struggling to diversify the delivery footprint to take advantage of low-cost centres, India's BPO industry is currently losing 70 per cent of all incremental voice and call centre business to competitors like Philippines and countries in Eastern Europe, says a report.
Read more at:
http://economictimes.indiatimes.com/articleshow/33326146.cms?utm_source=contentofinterest&utm_medium=text&utm_campaign=cppst
NEW DELHI: Struggling to diversify the delivery footprint to take advantage of low-cost centres, India's BPO industry is currently losing 70 per cent of all incremental voice and call centre business to competitors like Philippines and countries in Eastern Europe, says a report.
Read more at:
http://economictimes.indiatimes.com/articleshow/33326146.cms?utm_source=contentofinterest&utm_medium=text&utm_campaign=cppst