Got a problems with BT phones.. My brother inlaw used to be our tenants and He avail a 12 months contract with BT. Now the contract will be due on 6 May 2010 and we want it to be transfer to our names.. Since, we are the Landlord.. Called Bt and they said wee need to pay some cancellation fee like 6 pounds for Bt line and 128 pounds for broadband.!!! I wonder why??? When I was in the Philipiines, If you finished the 12 months contract you don't need to pay anything for cancellation and very easy to transfer it.