hello...went really well, we went there twice over a two week period... the first time we used the VIP premium lounge service and Passport Pass back service, cost was 5,800paso, did not have to wait to long and they checked all the document we had, there was a few documents that we did not have and still not sure they were needed (my wife's 2 children NSO birth certificate's, even thou there not travelling with us at this time, and our 2 children uk British passport, the passport number were on the application) they told us we could send scan copies to the embassy email address they gave us,which we did...also I present my old passport, they said it was not required, but I told them, we want to present it as it had all the visa entry/exit stamps on it.

we presented the document in 5 plastic folder, applicant details, sponsor details, accommodation details, financial details, and relationship with the original at the front and copies at the rear, we took them out of the plastic folder, they checked them and they put them in a plastic DHL envelope to be sent to the embassy. we informed them we want to use the Passport Pass back service as we were going to Thailand that week for a week, no problem but had to return my wife's passport within 10 working days.... then we went in to a small room for the biometric to be taken, once that was done we left, total time 30mins max.

second time, we came straight from the airport with all our luggage, not a problem as there a cloak room there, where we left our backpacks....there was a slight queue, when got there, but we explained to the guard we were presenting my wife's passport and he let us straight in, was told to go to lane 1 or 2, where we present my wife's passport, the assistant put it in a paper envelope and wrote the GWF reference number on it and that was it....5mins.

will