Results 1 to 19 of 19
Thread: Oman Air
Threaded View
-
5th March 2017 #6
- Join Date
- May 2013
- Location
- Back in Cradley Heath for now.
- Posts
- 1,135
- Rep Power
- 146
Dear Mr. Paul Tromans,
SUB: WY102/27NOV16 London-Muscat
This has reference to your claim regarding the delay of the above mentioned flight from London to Muscat and subsequent misconnection of your onward flight from Muscat to Manila. Thank you for contacting us with your concerns and giving us the opportunity to review the matter and revert to you.
Mr. Tromans, at the outset, we regret to learn of the inconveniences caused to you due to the delay of your flight from London. In order to review and settle your claim amicably, kindly provide us with the copy of the bills/invoices for the hotel in Manila, the booking for the flight from Manila to Cagayan de Oro (with the fare) and also the invoice of your holiday package, for our review.
Once again we regret that this travel experience was not your expectations and we look forward to hearing from you in order to expedite a favourable settlement of your claim.
Assuring you of our care and concern always,
With kind regards,
Ms. Deepa Kaimal
Supervisor - Customer Relations
Dear Mr. Tromans,
Thank you for your mail below !!
I have received all the attachments sent by you. Kindly allow me a few days to review them with the management and revert to you with our response.
Thank you once again and I hope we will be able to retain you as our loyal customer.
With kind regards,
Deepa Kaimal
Thread Information
Users Browsing this Thread
There are currently 1 users browsing this thread. (0 members and 1 guests)
Similar Threads
-
Oman Air £432
By Harry T in forum FlightsReplies: 6Last Post: 16th June 2015, 14:49 -
Oman Air £465 LHR-MNL selected dates in 2015
By Ako Si Jamie in forum FlightsReplies: 6Last Post: 3rd May 2015, 17:17 -
If you through getting a British Visa was difficult? Filipina into Oman
By RickyR in forum European Immigration & VISA IssuesReplies: 2Last Post: 23rd November 2011, 19:20