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31st July 2016 #1
we have sent an email to the email add graham provided, we also have contacted our mp through email and narrated what has happened. i have also filed a complaint on to their fill up form in their website.
i wont be giving up, i will make sure that someone will pay for misgandling my sons passport application. the stress we have received from them was unbelievable plus the examineer was not very helpful.
you are right steve, i even told the lady I spoke to that wednesday afternoon that if its new rules why the document hasnt come up on the list of requirements needed after we filled up the form? because in the first place why would i delay my sons application by not providing the documents needed? she couldnt answer.
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