Passport renewal hassles..

[fred]

What a palaver
Have you had any more replies from HMPO?

No reply.
Called the "Helpline" in Liverpool..
They were no help.
Brit abroad with no passport??? You are pretty much screwed.

[SimonH]

Speak to Christine Pilgrim on 028 9078 9464. She's the customer service liaison manager

[SimonH]

Speak to Christine Pilgrim on 028 9078 9464. She's the customer service liaison manager

Hope this was of some help to both of you

[fred]

Hope this was of some help to both of you

Simon...The day after your message,(which I thank you for)Liverpool phoned us on the Mobile and told us they needed the "Statutory declaration" for each applicant.. I was more than a bit surprised that they would take the time to call,but they did..
We got these documents from a local lawyer and sent them DHL..
Absolutely no reply to emails etc and I was about to load the phone again to call them...Then I got the message that 3 passports had arrived via DHL!!
Anyway thanks again and hopefully this thread can help someone somewhere with the same or a similar renewal issue..
Cheers,
Fred.