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  1. #1
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    Unhappy Which is the best balikbayan box?

    Hello everyone, this is my first time here and I really need help as to which balikbayan box to use. They are not easy to access - especially if you are in a place where they'd don't collect or pick up the box. I live in Hook and I find it very difficult to obtain one. Is there any bench that does this around my area?

    Thanks a lot. I need it urgently - this week. Thanks again.
    Enah


  2. #2
    Moderator Steve.r's Avatar
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    LBC are the best and a rep is in Bournemouth so close too
    If you want your dreams to come true ...... first you have to wake up


  3. #3
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    Quote Originally Posted by Enah Lyn View Post
    Hello everyone, this is my first time here and I really need help to which balikbayan box to use. They are not easy to access especially if you are in a place where they'd don't collect or pick up the box. I live in Hook and I find it very difficult to find one. Is there any bench that do around my area? Thanks a lot. I need it urgently this week. Thanks again.
    Enah
    My wife swears by Forex - they drop and collect Hook Tuesdays & Saturdays http://www.forexcargouk.com/ phone 0208-813-7064


  4. #4
    Moderator Arthur Little's Avatar
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    Quote Originally Posted by Dedworth View Post
    My wife swears ...
    ... Oh, ... wonder WHY?


  5. #5
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    Quote Originally Posted by Arthur Little View Post
    ... Oh, ... wonder WHY?


  6. #6
    Admin's Assistant ^_^ raynaputi's Avatar
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    Quote Originally Posted by Steve.r View Post
    LBC are the best and a rep is in Bournemouth so close too
    LBC
    -=rayna.keith=-
    ...When you realize you want to spend the rest of your life with somebody, you want the rest of your life to start as soon as possible...



  7. #7
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    Hi Enah Lyn, welcome aboard Filipino UK

    I use LBC
    This year we have sent almost 20 boxes with them and never had the slightest issue.

    LBC will accept custom built boxes too for some extra flexibility if oversized items need to be shipped.

    I've also used Forex some years ago.

    I'd always suggest going with a reputable and experienced organisation.

    Happy packing


  8. #8
    Respected Member Michael Parnham's Avatar
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    Recently used LBC for the first time, what is the average delivery time from collection please?


  9. #9
    Moderator Steve.r's Avatar
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    4 to 5 weeks Michael depending on when they get your box to the ship and the route it takes.
    If you want your dreams to come true ...... first you have to wake up


  10. #10
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    Quote Originally Posted by Steve.r View Post
    4 to 5 weeks Michael depending on when they get your box to the ship and the route it takes.
    That's about right for most of our boxes.
    We then add another couple of weeks for transportation to their Davao Hub and onwards.

    Too late for Christmas deliveries now though.


  11. #11
    Respected Member Michael Parnham's Avatar
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    Quote Originally Posted by Steve.r View Post
    4 to 5 weeks Michael depending on when they get your box to the ship and the route it takes.
    Thank you so much, should arrive very soon also I'll allow a little longer because it's en route to Siquijor!


  12. #12
    Moderator Steve.r's Avatar
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    Sorry, should have said, that's the time from UK to Manila. We live about 4 hours north east of Manila so it arrives quite fast once it lands.
    If you want your dreams to come true ...... first you have to wake up


  13. #13
    Respected Member imagine's Avatar
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    LBC, I used them for 3 large boxes a year ago and all arrived without a dent or scratch,

    There was no LBC where I lived in UK, but they had an agent who they requested to contact me,

    All in all I was very pleased


  14. #14
    Respected Member bigmarco's Avatar
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    We always use LBC and to date have had no problems.
    As others have said stick to the reputable companies as there are some horror stories where people have tried to save themselves a small amount of money by using what turned out to be cowboys.


  15. #15
    Respected Member Michael Parnham's Avatar
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    Just called LBC on this number 02031102522 to try and track our box that was collected 21/10/2014 for delivery to Siquijor. The reason for calling was because the tracking number won't register on the LBC website and to my surprise the number went through to their office in Philippines and a very nice young lady tried to help me with tracking our box, the outcome was, our box does not come up on their system no record of it at all and she told me to call the UK office and I told her that I had just called the UK number and she was the one who received the call, I then asked for the contact number and she said that they have no contact number in the UK. Has anyone any idea what is the next step I should take please? I must speak to someone at LBC uk!


  16. #16
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    Michael,
    Here's a different number to try:-
    020 8896 9225

    I think there's also an 0800 number but I can't lay my hands on right now.

    Do you have the contact details of the driver ?
    Many of them are self-employed contractors although some are regular employees.
    The driver will be able to give you direct info

    Do you still have the blue customer/sender copy of the packing list ?
    There's a CNTRL No at the bottom LH corner.

    Hope it all works out fine. Should do with a large organisation like LBC

    I've been trying to track my final box sent November 3rd and the web site hasn't been updated since December 28


  17. #17
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    Michael, have you tried to track boxes with tracking numbers both before and after yours just to see what happens?


  18. #18
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    Quote Originally Posted by Terpe View Post
    Michael,
    Here's a different number to try:-
    020 8896 9225

    I think there's also an 0800 number but I can't lay my hands on right now.

    Do you have the contact details of the driver ?
    Many of them are self-employed contractors although some are regular employees.
    The driver will be able to give you direct info

    Do you still have the blue customer/sender copy of the packing list ?
    There's a CNTRL No at the bottom LH corner.

    Hope it all works out fine. Should do with a large organisation like LBC

    I've been trying to track my final box sent November 3rd and the web site hasn't been updated since December 28
    Michael here's a couple more numbers to try:-
    02032952033
    02088913074


  19. #19
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    Quote Originally Posted by Terpe View Post
    ...
    I think there's also an 0800 number but I can't lay my hands on right now....
    If anyone out there has an LBC box at home there should be an 0800 number printed on the side of the box .....please


  20. #20
    Respected Member Michael Parnham's Avatar
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    Quote Originally Posted by Terpe View Post
    Michael,
    Here's a different number to try:-
    020 8896 9225

    I think there's also an 0800 number but I can't lay my hands on right now.

    Do you have the contact details of the driver ?
    Many of them are self-employed contractors although some are regular employees.
    The driver will be able to give you direct info

    Do you still have the blue customer/sender copy of the packing list ?
    There's a CNTRL No at the bottom LH corner.

    Hope it all works out fine. Should do with a large organisation like LBC

    I've been trying to track my final box sent November 3rd and the web site hasn't been updated since December 28
    Thanks everyone, guess what? the box has just this minute arrived, what a coincidence, Maritess sister just text us five minutes ago, they are so excited and I'm relieved. Thanks to Rayna for her help in the beginning!


  21. #21
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    0800 338 5424

    Worth a try


  22. #22
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    That's great news Michael

    Wish mine would arrive very soon


  23. #23
    Respected Member Abigail's Avatar
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    We had our first box collected by LBC on December 20th and I tried to track it on the web site last night but it said the number is not yet registered. I'm guessing because of Christmas etc it hasn't actually gone anywhere yet but it does make me a little nervous. It is comforting to see yours arrived Michael, glad it got there safe


  24. #24
    Admin's Assistant ^_^ raynaputi's Avatar
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    I advice that those who want an update about their boxes to just send message to LBC's Facebook page. https://www.facebook.com/LBCexpress Their online tracking in their website hasn't been working for years and people just usually ask their customer reps thru Facebook. In my experience, they reply quite quick.
    -=rayna.keith=-
    ...When you realize you want to spend the rest of your life with somebody, you want the rest of your life to start as soon as possible...



  25. #25
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    I wonder if the OP ever sent her box -............. not a hint of thanks


  26. #26
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    Quote Originally Posted by Dedworth View Post
    I wonder if the OP ever sent her box -............. not a hint of thanks
    Happens all the time.


  27. #27
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    Quote Originally Posted by Terpe View Post
    Happens all the time.
    Very poor form


  28. #28
    Moderator Steve.r's Avatar
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    Ever heard of 'eat and run' Ded?
    If you want your dreams to come true ...... first you have to wake up


  29. #29
    Respected Member Abigail's Avatar
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    Thanks Rayna, I did that yesterday and worryingly they cant track it either!

    I will get my hubby to call the guy that collected it from us and see what is going on.


  30. #30
    Respected Member tiger31's Avatar
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    do you pay on collection of box ? I have just asked forex to drop me a jumbo box off to me and they said it will be delivered to me on saturday .


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