Booking a premium service appointment – a change to the process

[Terpe]

08 April 2013

From 6 April 2013, when you book your premium appointment online you will need to then call the immigration enquiry bureau by 3pm on the next working day to pay an appointment fee of £100 per applicant in order to confirm your appointment. If you do not make payment within this timescale, your appointment will be cancelled.

The £100 fee is not an additional fee and was part of the newly revised £375 fee for premium service appointments which was announced on 25 February. You will pay the remaining balance at the public enquiry office on the day of your appointment.

These changes are being introduced as part of wider work to tackle those abusing the public enquiry office booking system and to help genuine customers to access public enquiry office appointments.

You can cancel or reschedule your appointment in the normal way through your online account. If you cancel your appointment with 5 or less working days notice, or if you fail to attend your appointment, your £100 fee will not be refunded.

We intend to implement a fully automated pre-payment system that will collect all fees upfront. We will let you know when this service is available.

Further details on the new process can be found on our premium service page.

Source:-
http://www.ukba.homeoffice.gov.uk/si...remium-service

[Terpe]

This is obviously the UKBA attempt to eliminate the criminal activity associated with the existing system.

Hope it works out as an improvement for applicants.

[sars_notd_virus]

08 April 2013



The £100 fee is not an additional fee and was part of the newly revised £375 fee for premium service appointments which was announced on 25 February. You will pay the remaining balance at the public enquiry office on the day of your appointment.

This is obviously the UKBA attempt to eliminate the criminal activity associated with the existing system.

Fair Enuff!!!...I hope when they say premium service it is ''fast'' and ''accurate'' ...getting your money worth for a bad service is a disappointment.

[Terpe]

Fair Enuff!!!...I hope when they say premium service it is ''fast'' and ''accurate'' ...getting your money worth for a bad service is a disappointment.

Well in principle it's the 'same day service' but sometimes it doesn't always work out same day.

They had to change the system because all the online PEO booking slots got taken-up as soon as they appeared then sold on e-bay for £000's.

[joebloggs]

not just ebay, but parasite solicitors who took advantage of desperate people

[Terpe]

not just ebay, but parasite solicitors who took advantage of desperate people

Yes that's true.

Hope this new system work out well