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Thread: wndows now wants a password
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6th June 2010 #1
wndows now wants a password
Jonalyn had one of her friends install some anti virus software and when she rebooted pc windows asking for a password.
she did not use one b4.
I've said just press enter leaving password box empty
but not work.
She says it just ask for a password and not a login name, which i think strange
any ideas to solve this
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6th June 2010 #2
- Join Date
- Aug 2008
- Location
- Spain since 1988. My wife has been here since June 2006
- Posts
- 2,384
- Rep Power
- 99
What was the prog she installed ? Maybe that will give us a clue !
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6th June 2010 #3
What OS? If it's XP, just use the Admin account to get back in.
Keith Driscoll - Administrator
Managing Director, Win2Win Limited
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6th June 2010 #4
I'll ask her what they installed.
I said she should just login as admin but she saying that it only asking for password, no login name/account
it is very hard to do support over phone, especially when Jonalyn holds 2 or 3 conversations at once(women's multitasking. ggrrrr)
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6th June 2010 #5
The built-in Administrator account is hidden from Welcome Screen when a user account with Administrator privileges exists and enabled. In Windows XP Home Edition, you can login as built-in Administrator in Safe Mode only. For XP Professional, press CTRL + ALT + DEL twice at the Welcome Screen and input your Administrator password in the classic logon window that appears.
Keith Driscoll - Administrator
Managing Director, Win2Win Limited
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6th June 2010 #6
yep the boss is
try rebooting into Safe Mode, select the "Administrator" username and use a blank password to login. If she never created a password for the "Administrator" username, it should allow her to login.
or try this steps to enable automatic logon:
1. Click Start, and then click Run.
2. In the Open box, type: control userpasswords2 , and then click OK.
3. In the dialog box that appears, clear the "Users must enter a user name
and password to use this computer " check box, and then click OK.
How to Enable Automatic Logon in Windows
http://support.microsoft.com/default...&Product=winxp''Don't be serious..Be Sincere''
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6th June 2010 #7
thanks for your advice
will try to talk her though it on the phone later
her friend loaded Avira antivrus which to have seemed to start all this
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6th June 2010 #8
- Join Date
- Aug 2008
- Location
- Spain since 1988. My wife has been here since June 2006
- Posts
- 2,384
- Rep Power
- 99
Maybe try deleting the Avira antivrus and see what happens.
AVG (Antivirus) free version, is also a very good program.
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7th June 2010 #9
Well didn't get chance to talk Jonalyn though the steps your ideas coz she had a friend format her pc
Thank you all for advice
it's lucky I saved any photo she showed me
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7th June 2010 #10
Why do people format computers .... their is always a fix without being so drastic ..... If in the unlikely event you do need to format, partition the drive, install windows on the new partition, that way you still have your files, pics, etc.... copy them to the new partition... and delete the old one if you wish
Keith Driscoll - Administrator
Managing Director, Win2Win Limited
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18th June 2010 #11Oh lord why did you make so many clothes and shoe shops
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